Urgent appointments
Urgent appointments are subject to availability. Please call us (Monday-Friday) during opening times:
- phone us on 01273 773089
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Routine appointments
Same day appointments are available from 8am and 3pm Monday to Friday. To book an on-the-day appointment, please call reception or use the automated booking system.
- phone us on 01273 773089
- use your NHS account (through the NHS website or NHS App) or SystmOnline to book an appointment, screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Nurse and HCA appointments can be booked in advance. To book an appointment with the Nurse or HCA please call reception between 8.30am – 12:30pm or from 3pm – 6pm
For appointments after 6.30pm or on weekends, please see further information below.
Your appointment
Before requesting an appointment with one of our clinicians, it may be worth looking at our self-referrals page to check if a surgery appointment is needed for the service you require.
However you choose to contact us, we may offer you a consultation:
- By telephone
- Face to Face at the surgery
- With a GP or Nurse through the Out of Hours service. Telephone and Face to Face appointments are available to pre-book on weekends and of an evening. Please note these appointments are run by the Brighton and Hove Federation
Cancelling or changing an appointment
If you are unable to attend your appointment it is your responsibility to let us know as soon as possible so we may offer the appointment to another patient. You are at risk of being removed from the practice list if you continually miss appointments.
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- use the GP online system: SystmOnline
- phone us on 01273 773089 during opening times
Appointment slot times and patient’s use of them
As you will no doubt be aware, the NHS and general practice are under a great deal of strain. At the Seven Dials Medical Centre we strive to ensure this does not impact on our patients and we try to ensure we allow everyone sufficient time to address their problems within reason.
Appointment slots are set to 10 minutes in order to accommodate as many patients as possible.
With respect we would like to request that patients bring a single problem to discuss per consultation or be mindful that we may not address everything that day.
Double appointments are available on request if multiple issues need discussion.
Storing up problems might feel like a helpful approach but this leads to others waiting longer for their appointments.
Phone advice
There are times when you may wish to speak to the doctor or nurse about medical problems or for advice. If you wish to speak to the doctor or nurse, advise reception of your needs. Phone consultations are now available, please advise reception that this is what you require.
Out of Hours Service
We can now offer our patients some evening and weekend appointments, you would be seen in a nearby hub that hosts this service but we would give you full details when you book, there are GPs, ANPs, nurses and HCAs available which should meet all our patient needs.
The weekend appointment slots are usually between 8am to 2pm, Saturday and Sunday, the evening slots are normally between 6:30pm to 8:30pm.
Patient partner
This is our new phone automated system which enables you to action appointment booking, appointment cancelling and ordering your repeat prescription 24 hours a day.
By calling the surgery on 01273 773 089 and selecting option 1 you will be asked to follow the prompts. You can use this service to pre-book both telephone and face to face appointments with a clinician up to 2 weeks in advance.
Phlebotomy service
Please ask at reception for an appointment if you have been requested by the doctor to have one.
Alternatively, you can call the Hove Polyclinic on 01273 265 588 between 8:30am to 12:50pm, Monday to Friday and 1:30pm to 3:30pm on Wednesday to make an appointment or call BGH on 01273 265 588 between 1:30pm to 3:30pm, Monday to Friday.
If you need help when we are closed
We have access to appointments for evening and weekend consultations in various locations based in the local area. Please ask at the reception for more details.
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If you are too ill to attend the surgery or you are a house bound patient and require a home visit, please phone the practice on 01273 773089 before 10am so that a visit can be arranged.
Doctors plan their home visit on completion of morning surgery. For a home visit, the doctor will require a member of the family, or a friend, to be present.