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Comments & Complaints

If you have any suggestions for improvement of our services to you, there is a suggestion box situated in the main entrance lobby. If you have a complaint which you feel cannot be dealt with at that time, please ask at reception for a complaint form or write to the practice manager. We will attempt to resolve any complaints swiftly and take appropriate action, you can also download a copy of the complaint form here.

Complaints procedure

If a member of the public has a complaint about a GP Dentist, Pharmacy or Optician that can't be resolved locally with the practice, they need to contact NHS England at:

Telephone: 0300 311 22 23
Address: NHS England,
PO BOX 16738
B97 9PT

Freedom of Information requests should also be directed through the above address/email.

24 Montpelier Crescent, Seven Dials, Brighton, East Sussex, BN1 3JJ
  • Telephone 01273 773089
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